Privacy Policy

Effective Date: 1 January 2024

LathiTech (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (www.lathitech.com) or engage our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and project details provided through our contact forms, inquiry widget, or direct communication.
• Usage Data: Pages visited, time spent on the site, browser type, device information, and referring URLs collected automatically through analytics tools.
• Cookies: Small data files stored on your device to improve your browsing experience and remember your preferences.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide project quotations
• Deliver and manage the services you have engaged us for
• Improve our website, services, and overall user experience
• Send relevant updates about your project or our services (only with your consent)
• Comply with legal obligations

3. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share data with trusted service providers (such as hosting, email, and analytics platforms) solely for the purpose of operating our website and delivering our services. All third-party providers are required to handle your data in accordance with applicable data protection laws.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Inquiry data is typically retained for the duration of the business relationship plus a reasonable period afterward.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict certain processing of your data
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at support@lathitech.com.

7. Cookies

Our website uses cookies to enhance your experience. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: support@lathitech.com
• Website: www.lathitech.com